Return Policies

You can file a return request from your Hajurbuy.com account.

Use the following steps: Sign In ->> Your Account ->> Your Return Requests

• You can place a Return request within 10 days of order delivery. However, in case of Damaged/Missing/Empty Package/Wrong Product, the Return request should be filed within 2 days of delivery.
• Return request will be reviewed by Hajurbuy.com.
• If required, requests will be shared with the merchant for his/her approval.
• After approval, pickup of the product will be arranged through our courier partners.
• If our reverse pickup service is not available at your address, we will ask you to dispatch the product. The courier charges will be reimbursed by Hajurbuy.com.
• After the product is received, it is verified against your claim and accordingly, Replacement or Refund is initiated.

*Please note that Replacement would depend upon the stock availability with the respective merchant

Returns/Replacement are accepted under the following cases:

• Wrong Product – Wrong color/ size/ style
• Wrong item ordered/ delivered
• Unsatisfactory Product – Inauthentic/ Low Quality/ Expired
• Defective Product - Manufacturing defect/ Non-functioning (Not applicable, if the product is under Manufacturer’s Warranty)
• Damaged Product – Physical damage/ Tampered product or packaging
• Wrong Quantity – Missing Products/ Parts
• No Invoice/Warranty Received – Available on Electronics only
• Empty packages

Returns/ Replacement requests will not accepted under following cases –

• If Products are Altered/ Used
• If Product is Returned without Original Packaging (price tags, labels & accessories)
• If Serial Number is tampered
• For Defective product that is covered under Seller/Manufacturer's Warranty or Reported after 10 days of the Delivery
• For Damaged/Missing/Empty Package/Wrong product that is reported after 2 days of the delivery
• For Products sold under specific promotions, details of which would be mentioned in the Product page and Terms & Conditions page